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Can We Help?

Welcome to the contact page of sammium! Here, we are pleased to connect with you and address any inquiries you may have. Whether you have questions about our products, services, or order status, we are ready to provide comprehensive support at any time.

The most commonly asked questions are covered in Our FAQs. If you have any specific questions please do not hesitate to contact us by completing this form or calling our customer services team on +86-19898198606.

STORE ADDRESS

17 Irving Pl, New York, NY 10003

OPENING HOURS

Monday - Saturday, 10AM to 5PM

+86-19898198606

Sammium@outlook.com

 

FAQ

If you have any other questions or need further assistance, please feel free to contact our customer service team. 

Browse our website, select the bracelet you like, add it to your cart, and complete the checkout process.

Some bracelets can be adjusted, depending on the style. Please check the product description or contact customer service for information on size adjustments.

We specialize in high-quality jade, gold, and gemstone jewelry, including rings, bracelets, necklaces, pendants, earrings, and custom pieces.

Yes, all our jade products are 100% natural and certified, and our gold jewelry is made with genuine 24K, 22K, or 18K gold depending on the design. We provide certificates of authenticity with eligible purchases.

Absolutely. Most of our jade and gemstone pieces come with an official certificate of authenticity. If not included, you may request one during checkout or contact customer service.

Yes, we offer worldwide international shipping services. Detailed shipping information can be viewed during checkout.

Yes, we accept products that comply with our return and exchange policy. Please review our policy shortly after purchase and contact customer service if necessary.

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